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American Youth Soccer Organization Providing world class youth soccer programs that enrich children's lives.

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8

Dec, 2021

Update Coming to Your Account: Single Sign-On

In the coming weeks, we will be  implementing single sign-on (SSO), which will help reduce duplicate accounts among your members and allow for seamless access to other Stack Sports products.

What your members can expect:

  • When members log in to their Sports Connect account on/after December 8th, they will be prompted to update their login credentials by entering the email address associated with their account.
  • The email address entered will need to be verified via a quick verification email sent to their inbox.
  • The email address entered will be used to log in moving forward. Usernames will no longer be used at login. 
  • Members will update the password for their account. 

How we are supporting you and your members through this change:

  • Prior to this change, we will send your members step-by-step instructions for updating their login credentials. We will also send you a reminder the week of the scheduled update.
  • We have created a FAQ on our support site to answer both  admin and  your members’ questions. We will continue to update this page as additional questions arise. 
  • Our product team has created the ability for admin users to send the automatic login link email to their members via the Search and Manage Users page. Admin users can also verify email addresses this way and update any if necessary.

Our FAQ has more information regarding this change, as well as details for navigating special cases and answering one-off questions. Please take a few minutes to review this page prior to the update on Wednesday, December 8, 2021.

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